We have creditable HP non-stop expertise, gathered from years of developing solutions and support applications.

Testing services are offered to customers in the EFT domain as well as General IT services. The service includes both black box and white box testing. Testing services for SIT, UAT and certification testing with International and National switches such as VISA, MasterCard, Amex, SAMA, CUP, NFS etc are provided.

Performance tuning and capacity planning:
Performance tuning and Capacity Planning for ACI products is managed by us. With deep understanding on HP Non-stop systems Concerto helps the customers to make optimum use of hardware, distribution of processes and files across CPUs and Disks.

HELP desk support:
Help desk support is provided for our customers to analyse and fix their production issues. The support services are offered remotely from off shore.

On-site technical support:
On-site technical support is offered to assist the customer in maintaining their EFT applications. Our technical support experts provide assistance onsite, help the customer in system maintenance through system monitoring and perform proactive corrective measures required if any.

Operations support:
Operations support is normally packaged as an offshore model to assist the customers in their day to day operations such as: The service is offered as a complete outsourced model and as a staff augmented model.