Job Description
**Job Aim**
" To excel in Application Support Domain with skills for managing and troubleshooting the Production issues
** Responsibilities**
" Minimum 4+ years of working experience in Base24 classic.
" Possess strong domain/product knowledge of Base24 and card payments industry
" Technically competent in HP Non Stop platform.
" Knowledge on at least one replication tool used on Tandem
" Self-motivated and ability to work efficiently by himself/herself as well as in team.
" 24X7 Switch monitoring which includes the following
o EMS monitoring
o Prognosis monitoring
o Process/object/file monitoring
o Cutover monitoring
o Refresh/extract monitoring
o Batchcom monitoring
o Backup support
o Hardware monitoring
o GGS monitoring
" Production issue analysis and preparing RCA
" Support in Issue recreation in test networks
" Mentoring and supporting team members
** Essential Skills**
" Proficiency in written and spoken communication
" Quick learner
" Ability to work in Team