BASE24 Production Support

Experience : 4 to 8 years
Location : Navi Mumbai

Job Description

**Job Aim** • To excel in Application Support Domain with skills for managing and troubleshooting the Production issues ** Responsibilities** • Minimum 4+ years of working experience in Base24 classic. • Possess strong domain/product knowledge of Base24 and card payments industry • Technically competent in HP Non Stop platform. • Knowledge on at least one replication tool used on Tandem • Self-motivated and ability to work efficiently by himself/herself as well as in team. • 24X7 Switch monitoring which includes the following – o EMS monitoring o Prognosis monitoring o Process/object/file monitoring o Cutover monitoring o Refresh/extract monitoring o Batchcom monitoring o Backup support o Hardware monitoring o GGS monitoring • Production issue analysis – and preparing RCA • Support in Issue recreation in test networks • Mentoring and supporting team members ** Essential Skills** • Proficiency in written and spoken communication • Quick learner • Ability to work in Team

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