• To excel in Application Support Domain with skills for managing and troubleshooting the Production issues
• Minimum 4+ years of working experience in Base24 classic.
• Possess strong domain/product knowledge of Base24 and card payments industry
• Technically competent in HP Non Stop platform.
• Knowledge on at least one replication tool used on Tandem
• Self-motivated and ability to work efficiently by himself/herself as well as in team.
• 24X7 Switch monitoring which includes the following –
o EMS monitoring
o Prognosis monitoring
o Process/object/file monitoring
o Cutover monitoring
o Refresh/extract monitoring
o Batchcom monitoring
o Backup support
o Hardware monitoring
o GGS monitoring
• Production issue analysis – and preparing RCA
• Support in Issue recreation in test networks
• Mentoring and supporting team members
** Essential Skills**
• Proficiency in written and spoken communication
• Quick learner
• Ability to work in Team